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Senior Account Director

  • Leading Digital Agency

  • Stunning CBD offices / Hybrid   

  • Work with leading brands

About this role:

Looking for an experienced Senior Account Director to oversee a major account. This role offers an exciting opportunity to grow beyond digital into the Customer Experience (CX) space.

 

Our client is a full-service digital experience agency with a 20+ year track record of working with some of Australia’s best-known brands in banking, retail, fashion, motor, and more. They specialise in everything from product strategy to digital experience design to custom software development - so no two days are the same working here!

Responsibilities:
  • Client Management: Lead and oversee a major account, ensuring client satisfaction and exploring growth opportunities beyond digital into CX.

  • Creative Services: Drive communications, creative strategies, and brand management efforts.

  • Team Leadership: Manage and mentor a team of 2-3 people, ensuring cohesive and effective teamwork.

  • Strategic Planning and Project Management: Develop and implement strategic plans to achieve business targets and client objectives.

Requirements:
  • Minimum 5-7 years of experience in account management or business management within a digital agency environment

  • Proven track record in digital delivery, brand management, and communications.

  • Experience managing multi-million portfolios

  • Senior executive presence with strong leadership and team management skills

  • Exceptional client servicing capabilities with a people-focused attitude

  • Strong financial acumen and comfort with numbers-driven environments

  • Ability to work effectively within a team and lead projects to successful completion

Benefits:
  • This is a great opportunity for a Senior Account Director to step up and grow

  • Your clients will be high-profile, household-name brands 

  • Your learning and development will be invested in

  • You will work 3 days a week (2 days from home) in beautiful offices with a rooftop BBQ terrace and stunning 360-degree harbour views 

  • Free chef-cooked lunches twice a week plus free breakfast every day

Does this sound like you?

Apply today!

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