Accurately scope and define digital and software development projects, including project requirements and success metrics.

Build and maintain strong relationships with stakeholders to facilitate project delivery on time and to the brief.

Translate complex technical ideas into simple, understandable concepts for both clients and internal team members.

Lead the project management and delivery of the no-code project (SaaS), including ongoing platform development, documentation, and training.

Assist in developing and maintaining an ongoing roadmap for the no-code platform.

Create and manage digital training, user guides, video tutorials, and support materials for inclusion in the no-code platform.

Translate logical planning into clear project plans, schedules, and documents.

Ensure a high level of quality assurance for all internal and external projects.

Maintain documentation for all internal and external projects.

Serve as the main client interface on tech projects, clarifying strategic requirements, explaining complex ideas clearly, and managing stakeholder expectations.

Utilise tools like the Office Suite, Jira, Confluence, and other agency programs effectively.

Possess a working knowledge of CMS and Marketing Automation platforms, including Adobe, Salesforce, and more.

Manage all projects within scope, timeline, and budgets.

Stay up-to-date with digital development technologies and maintain expertise in quality assurance processes.

Project manage eDM campaign production.

Complete daily timesheets in Workbook.